About our practice
Accessing someone else’s information
Accessing someone else’s information
As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.
To requests proxy access:
- collect a proxy access form from reception from 10am to 6pm
Linked profiles in your NHS account
Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.
The NHS website has information about using linked profiles to access services for someone else.
GDPR
Data Protection Legislation is Changing from 25th May, the current UK Data Protection Act 1998 is being replaced by the EU General Data Protection Regulation (GDPR) and Data Protection Act 2018.
The new legislation is very similar to the 1998 Act but provides some enhanced rights for individuals around how the Practice uses your information.
Why do we Need Your Information?
The NHS Act 2006 and Health and Social Care Act 2012 invests statutory functions on GP Practices to promote and provide the health service to improve quality of services, reduce inequalities, conduct research, review performance of services and deliver education and training.
To do this we will need to process your information in accordance with the current data protection legislation to:
- Protect your vital interests
- Pursue our legitimate interests as a provider of medical care, particularly where the individual is a child or vulnerable adult
- Perform tasks in the public’s interests
- Deliver preventative medicine, medical diagnosis, medical research, and manage the health and social system and services
Should you require any further information on GDPR or the Data Protection Act, this can be found on the Information Commissioner’s Office (ICO) website:
- https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/
You can also contact the Practice’s Data Protection Officer. When contacting the Data Protection Officer please ensure you include the details of the Practice:
Data Protection Officer: Mr James Carroll
Tel No: 0191 404 1000 (Ext 3436)
E-mail address: [email protected]
For Subject Access Requests, the practice needs to be contacted directly and not the DPO: [email protected]
Privacy Statement/Policy
This GP Practice, as the data controller may collect personal information from visitors to this site. This will not include any information that can be used to identify any individual.
This information is used only to respond to enquiries, monitor site usage and to enhance the use of certain technologies – such as activity based information. Cookies and logging of IP addresses are used to enable the GP Practice to monitor site traffic and repeat visitor statistics.
The GP Practice will at all times comply with the requirements of the Data Protection Act 1998.
Zero Tolerance
Our practice has signed up to the NHS Zero Tolerance Campaign which makes verbal abuse, threat and physical violence to all NHS staff unacceptable.
Any such behaviour from any patients may result in their removal from our practice list.